Terms And Conditions Of Use
The amounts payable for any goods ordered by you are as indicated in our website.
All of our prices are in UK Pounds Sterling - any other currencies displayed on the site are for comparison purposes only. Likewise you will be billed in UK Pounds Sterling, consequently if you make a purchase from outside the
Any items returned under our 100% guarantee policy must not have been worn or damaged. This must be within 7 days from your order being delivered by Royal Mail. You may be subjected to a shipping charge. This is in accordance with the Distance Selling Regulations Act of UK. We have a return policy that is easy and fast. If you need to return an order you must e-mail us first at sales@colombia-i-am.com we will then send you a returns number. All items must have a returns number or goods will be returned to sender. This does not affect your statutory rights.
Our Right to Cancel
We may cancel the contract between us if we have insufficient stock to meet the demands of you order, we do not deliver to your area, the item(s) purchased by you were priced incorrectly for whatever reason.
Liability
If the goods we deliver are not what you ordered, are damaged or defective or the delivery is of an incorrect quantity, we wil not be liable to you unless you contact us within 7 days of your receipt of he items to let us know.
If you don’t receive items within 7 days of ordering them, you have fourteen days from the order date to let us know, after which we will not be liable to you.
If you notify us of a problem under this condition, our obligation will be one of the following, at your choosing:
1. 1. to rectify any shortage or non-delivery; or
2. 2. to replace any goods damaged or defective goods; or
3. 3. to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
We cannot be held responsible for any delays once the goods have left us and are in possession of Royal Mail.
Notices
Unless stated elsewhere in these terms and conditions, all notices from you to us must be in writing and sent by e-mail to our contact address at sales@colombia-i-am.com. All notices from us to you will be displayed on our website from time to time. We reserve the right to change these terms and conditions from time to time with or without notice. Your continued use of this site will be taken as acceptance to changes posted though we will try to notify you of any changes where possible.
These terms and conditions, together with our current website prices, delivery policy, returns policy, contact details and privacy policy, outline the whole agreement between you and us relating to the supply of the goods to you by us.
We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors, we will try to rectify these as soon as possibly but inevitably some may remain.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.